 Articles tagged: ITIL qualifications
<< previous page 1 next page>> written by Simon Buehring
ITIL stands for IT Infrastructure Library, the most comprehensive collection of documents intended to provide support and advice regarding IT Service Management. It began in the 1980s, when the CCTA (now the Office of Government Commerce) was charged with developing a more efficient method for managing IT Services. Today ITIL is the most widely-recognised sources of best practices, guidelines and qualifications within the IT Service Management industry. written by Simon Buehring
ITIL v.2 was released in 2001 and lasted until 30th May 2007, when it was officially replaced by ITIL v.3. This essentially meant the publication of five new ‘core’ guides and the introduction of new, credit-based ITIL qualifications. However, the ITIL v.2 books are still available in print and online format from TSO (the official ITIL publishers), and the ITIL v.2 qualifications are still offered and recognised as industry standards. written by Simon Buehring
PRINCE2 and ITIL are both standardised management methodologies, formulated by the UK government and subsequently adopted by public and private sector organisations throughout the UK, Europe and increasingly in the USA, Asia, South Africa and the Middle East. Both methodologies are described in standard textbooks and are available as accredited courses, with examinations and certificates administered by the APMG. written by Simon Buehring
Approximately 60% of IT Service Management jobs advertised in the UK require the ITIL (IT Infrastructure Library) qualification. This corresponds closely to a 2008 global survey by Axios Systems, which found that almost 90% of organisations follow ITIL guidelines. written by Simon Buehring
ITIL (the IT Infrastructure Library) is the most widely recognised IT Service Management qualification in use at the moment. It is accredited by the APMG (the same organisation that administers PRINCE2 and MSP), and is assessed through similar objective-testing examinations. written by Simon Buehring
The IT Infrastructure Library (or ITIL) is essentially a body of knowledge, structures and ‘best practices’ related to the provision of quality IT services. << previous page 1 next page>> |
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