Articles tagged: itil training courses 

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Getting Employed with ITIL: the IT Service Management Qualification written by Simon Buehring
Approximately 60% of IT Service Management jobs advertised in the UK require the ITIL (IT Infrastructure Library) qualification. This corresponds closely to a 2008 global survey by Axios Systems, which found that almost 90% of organisations follow ITIL guidelines.

Do we Need ITIL? written by Simon Buehring
The IT Infrastructure Library (or ITIL) is essentially a body of knowledge, structures and ‘best practices’ related to the provision of quality IT services.

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