 Articles tagged: Telecommunications
<< previous page 1 2 next page>> written by Kieron James
A call hunt group is a method of distributing incoming telephone calls from an exclusive telephone number - the advertised number of a business, for example-to a group of telephone lines, or telephone agents. written by Kieron James
The phrase "knowledge is power" was first coined by Sir Francis Bacon, in the 16th century, but it is equally applicable to 21st century, particularly so when it comes to the use of the telephone. written by Kieron James
The cost of calling 08 numbers remains a mystery to many consumers and businesses who call them on daily basis. This confusion was reinforced in December 2008 by questionable reporting in the media of 08 number use within the NHS. These media reports have described 08 numbers as premium rate numbers, which is both misleading and reckless. written by Kieron James
In times of economic crisis - and Britain is now, officially, in recession for the first time since the early Nineties - quality assurance in a commercial call centre is more important than ever, and may, ultimately, make the difference between the success and failure of an enterprise. written by Kieron James
Marketing numbers, already prolific in the United States, are quickly gaining popularity in the UK. written by Kieron James
Fixed Mobile Convergence, or FMC for short, describes the trend towards connectivity between fixed and wireless, or mobile, telecommunications networks and – perhaps rather confusingly – any fixed network infrastructure that allows integration with mobile phone handsets. written by shanti bhushan pathak
The competition is fierce in the modern world and even small businesses must take care to ensure maximum customer satisfaction. Business communication is not only useful for your clients, but also for your employees. When a customer calls your business, you need to have someone to answer the call. Using the classic wired PBX system of the past will help you for standard voice communication, but the need for data communication has also increased. In fact in the future it is expected that business data communication will surpass voice communication. In such cases considering the installation of IP based PBX systems can be useful. These systems provide the facility for data communication without eliminating traditional as well as mobile telephone communication. written by shanti bhushan pathak
There were times where mobile phones were considered as a luxury. Today, mobile phones have become a part of life. A lot of mobile accessories along with mobile phones have created a revolution in business communication. Previously in businesses, simple telecommunication systems were sufficient as they relied more on voice and written text data. Modern day businesses require several types of communication like voice, text, data and video. Moreover, these telecommunication devices have to be converged at some point of time so that all types of data can be transferred using the same network. As more and more mobility communication is needed, mobile phones and hands free communication have gained popularity. written by -- --
The telecom audit is an effective tool for reducing telecommunications costs and learning which procedures need to be improved upon. written by -- --
The economic trend of recent months has corporate executives taking a sharp look at how to cut telecommunications costs. written by -- --
A movement is afoot to rename the TEM acronym, because it is not just about expenses. written by -- --
As mobile devices, such as cell phones, PDAs and laptops are proliferating, managing them becomes a major challenge. written by -- --
Telecom spending is not well controlled in many enterprises, as curtailing spiraling costs becomes a top priority. written by -- --
Enterprises struggle to gain control over rising mobile telecom costs and security risks. written by -- --
While telecom expense management systems are frequently touted as a way to catch billing errors, the other side of the equation tends to be neglected. written by John Mehrmann
Congress passed a federal law, the Digital Television Transition and Public Safety Act of 2005, mandating the last day of full power analog television broadcasting to be February 17, 2009. On February 17, 2009, all television channels in the US will convert from analog to digital. What does this mean to you? written by -- --
Some hair-raising instances of telecom fraud and abuse illustrate how security is a vital aspect of telecom expense management and call accounting. written by -- --
Some true stories about how corporations can lose thousands through telecom billing errors, fraud, abuse, or just plain lack of control, and what can be done about it. written by -- --
Now that VoIP has made long distance calling so affordable, do we still need to monitor our telecom expenses? written by -- --
How to keep track of what is there and getting rid of the surplus written by -- --
Companies no longer have to own the software to use it. The answers can be obtained simply by logging in. written by Steve Norris
Every day there are fantastic new opportunities to make first impressions with new potential clients. Each new client who calls you may represent new business and revenue opportunities to impact your company for years to come. An important question to ask is “What does my phone system say about my company?” written by Steve Norris
Across all industries, one of the major issues professional salespeople struggle with is proper time management. All too often, at the end of the day the professional salesperson can look back and feel as if they accomplished nothing of value. We evaluate three key tips to improving time efficiency and your mastery of time management. written by Steve Norris
If you are in outside sales in what is known as a “hunter” position, you are either a water bucket carrying salesperson, or you are a pipeline building salesperson. Find out why you need to identify which one you are, and which one you want to be! written by Steve Norris
So you are holding that ugly green frog in your hand, the one we call Cold Calling, and your boss says to eat it? How can one eat a green frog and even pretend to like it? Here are some tips on how to not only be successful in cold calling, but to also enjoy the process. written by -- --
While the price of telecom services has plummeted in recent years, there are other less obvious costs to take into account. written by Steve Norris
Isn’t it amazing that in every job we do, there are always a few dreaded activities that we seem to want to avoid doing at all costs. And some of those very activities dictate whether we experience huge success or massive failure at our jobs. Never has this been truer or more applicable in sales and the world of cold calling….. written by -- --
Call accounting software is not just for managing telecom costs: It can raise productivity as well. written by Steve Norris
Does your thriving business still operate on numerous analog lines in addition to your Voice PRI? Do the monthly charges seem to add up month after month after month, and you wonder why you even still have them? Did you know you can get rid of nearly all of your old analog line technology when implementing a Voice PRI, and eliminate those excess costs? written by Steve Norris
A customer’s first contact with an organization is often by telephone. What impression does your company give over the phone, and is it killing your business? << previous page 1 2 next page>> |
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