 Articles tagged: John Mehrmann
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Lost your Job? Experiencing a sudden or unexpected career change? Worried about your future? written by John Mehrmann
Watching children at play offers valuable lessons for adults. written by John Mehrmann
Emergencies are attributed to the unexpected. Emergencies happen when things don't go as intended or have the desired results. We plan, we prepare, and we become comfortable with normal routines. Then, out of the blue, an emergency happens that changes everything. People panic, pressure mounts, and frantic response ensues. The proper response to an emergency is dictated by the cause. written by John Mehrmann
In Good to Great by Jim Collins, Circuit City was acknowledged as one of the companies that rose from good to great status by virtue of the appropriate culture and exceptional business strategy. The recognition bestowed on Circuit City was considerable and well deserved. The growth and success of Circuit City was contrasted sharply by the collapse of Silo Stores during the same period of two decades. What happened to a good to great company that it is now gone, and what can we learn from this closing chapter of the second largest electronics retail chain that is painfully relevant during the current economic challenges?
written by John Mehrmann
Data is worthless, but knowledge is priceless. Perhaps no single event in history underscored this more dramatically than the rise and fall of the Dot Com Era. Accumulating massive data warehouses of information and customer records proved to be worthless when data could not be converted into real world revenue. written by John Mehrmann
Amid the panic of investors, brokers, and analysts, world equity markets plunged 20 percent in one week. IBM presented signs of survival as the company prepares to release a full earning report on October 16 that will show a 20 percent jump in profit. The enormous impact of sickly stocks, broken banks, credit crunch, cascading consumer confidence, and the reeling real estate market will continue to affect the world economy for several more fiscal quarters. However, some companies will use this incredible period to rise to the top, gaining market share and profitability, despite adjustments in overall revenue. What can be learned from those that survive and thrive during a time of economic crises? written by John Mehrmann
We are never too late to thank our teachers, and never too old to learn from children. written by John Mehrmann
Would you like to tap into the most valuable source for leads? You might be surprised to discover that you are climbing over the low hanging fruit in an effort to get to the top of the tree. In your haste to shout your message to the masses, you could be shouting over the heads of the potential business that is already in a queue at your door. Slow down and reflect for just a moment. Then tap into the most valuable source for leads. written by John Mehrmann
Scientists and researchers are experimenting with venom, bacteria, and genes from the common cold to create amazing cures. What can we learn from this approach of studying what could be perceived as deadly and harmful, and apply the same aspirations to our own challenges and temporarily agonizing hurdles? written by John Mehrmann
A business can be defined by the same character traits that are typically associated with an individual personality. A business can be bold, aggressive, compassionate, inconsiderate, caring, trustworthy, deceptive, cautious, or friendly. A business is often the reflection of the conglomeration of members, leadership, and an accumulation of character traits. If a company is large, the character traits may be influenced by years of pride of internal culture. If the company is small to medium, the character is often a direct reflection of the leadership or ownership of the company. Regardless of the size, a business is a collection of individuals and talents, and it is a collection of personalities that define the character of the company. written by John Mehrmann
Is it possible to "'recession-proof" your business? Most business experience slow periods, recession, seasonality, growth, and varying profitability. When going through a period of recession, keep going. written by John Mehrmann
Namastrategy (noun) is derived from the words Namaste (Sanskrit), and Strategy (Greek). It is a long term plan of action, and a method of winning, that is based on respect and recognition for the value of partners and clients, in acquisition, merger, expansion, and diversification. written by John Mehrmann
The rules have changed. The Internet has made it easier, faster, and more convenient for consumers to compare prices, quality, features, and previous customer experiences. With a suddenly level playing field for brand comparison of commodities, what is the new differentiation? Trust, confidence, and relationships the new differentiation. How well you connect with customers in marketing, sales, and customer service excellence are the essence of success. written by John Mehrmann
What is the magic formula for getting ahead? What can I do to accelerate my career advancement? What should I do to get noticed and promoted? These are common questions, and the secret to unlock potential for career advancement is nearly as common. written by John Mehrmann
What does it mean to be a Trusted Advocate in Customer Service? To be truly successful in delivering service, it is necessary to understand and support the many collective individuals who are part of the complex chain in delivering customer satisfaction. written by John Mehrmann
Selling products or services, it is important to understand why people buy. Marketing, sales, operational infrastructure, and customer service should be crafted with the consumer purchasing perspective. written by John Mehrmann
Is it better to be right, or to do right? Is there a real difference between being right and doing the right thing? When it comes to communications, support, and teamwork, there is a perceptible difference between the two. written by John Mehrmann
Effective January 31, 2008, adult United States and Canadian citizens reentering the United States and Canada by land, ferry, or by small boat must carry a passport or a government issued photo ID, such as a driver's license, plus proof of citizenship, such as a birth certificate. It can take six to eight weeks to get a passport. Since August 2007, the United States has been issuing Electronic Passports only. The United States Customs and Border Protection (CBP), and the Canada Border Services Agency (CBSA), are cooperating in NEXUS, a joint venture to simplify passage for pre-approved low risk travelers. Learn what you need to know before you go. written by John Mehrmann
After Hurricane Katrina and the decimation following the flood waters, a single mother struggles to give her son a Christmas to remember. written by John Mehrmann
Stress can be addictive, contagious, debilitating, or invigorating. Relentless pressure to perform, personality conflicts, and lack of a sense of purpose can be damaging over time. Identify the causes, learn to control harmful stress, and use healthy stress to your advantage. written by John Mehrmann
Ten powerful steps to diffuse angry customers, address the issues and sustain customer loyalty. written by John Mehrmann
There is a simple strategy for getting more out of life and getting more satisfaction on the journey to achieving your success. written by John Mehrmann
Half of the people responding to the survey on Instant Messaging indicate that it is beneficial for communicating with colleagues and obtaining quick answers for making business decisions. Almost as many respondents are using IM to maintain contact with friends and family while at work. Is it a substantial improvement to productivity or an opportunity to facilitate personal communication? written by John Mehrmann
There are new competitors emerging who can take advantage of new facilities, new technology and lean organizations. These organizations are competing with established organizations that have an established network of business relationships, an established infrastructure and associated overhead costs. What industry is this? it pertains to your business. written by John Mehrmann
Are you having trouble sleeping? Do you wake up tired? Does it seem like you are putting in more hours of work every day but you just can't seem to catch up? Do you find yourself getting sleepy in the middle of the afternoon, irritable with other people if they delay you in the late afternoon, or staying awake at night and thinking about what you need to do the next day? If you are not getting enough rest, and the right kind of rest, it can slow your productivity, impair your decisions and affect your outlook. There are things that you can do to gain control. written by John Mehrmann
If we could represent the demographics of the world into a village of 100 people, what would it look like? If we gave that global village access to 161 billion gigabytes of data, what would they do with it? If six billion gigabytes of data were shared in email in 2006, what would it contain? Most important of all, how is this incredible rate of exponential change be reflected in the education of children today? Where is the education really coming from, in schools, at home or on-line? written by John Mehrmann
Matrix Management is a compelling buzzword with a tempting nirvana of shared resources and unlimited access to expertise that lies in other functional areas. But are the resources really ready to be monopolized by multiple managers in a redesign of the organizational structure? Think twice before you plug yourself into the matrix. written by John Mehrmann
Being a successful salesperson does not happen by accident or blind luck. Success is the result of diligent effort applied to a structured system with commitment and passion. These seven steps are designed to help develop a system in a matter of minutes. Building on success to achieve your dreams is determined by how passionately committed you are to achieving the dreams of your customers. The first step is as easy as listening to them.
written by John Mehrmann
Before you go on your next interview, prepare the questions that you will ask your next potential employer.
written by John Mehrmann
Have you found that you have just too many customers? Are you looking for a way to get rid of some of those pesky customers who seem to keep coming back and taking up all of your time? Would you like to have time to do more important things, like spend your time trying to get new customers, rather than spend so much time taking care of existing customers? Have no fear, we have gathered some of the top ten tips for weeding out the heard and getting rid of customers. << previous page 1 2 3 next page>> |
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