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Articles tagged: Executive Blueprints 


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Performance Management written by John Mehrmann
Data is worthless, but knowledge is priceless. Perhaps no single event in history underscored this more dramatically than the rise and fall of the Dot Com Era. Accumulating massive data warehouses of information and customer records proved to be worthless when data could not be converted into real world revenue.

The Teacher and the Vase written by John Mehrmann
We are never too late to thank our teachers, and never too old to learn from children.

The Most Valuable Source for Leads written by John Mehrmann
Would you like to tap into the most valuable source for leads? You might be surprised to discover that you are climbing over the low hanging fruit in an effort to get to the top of the tree. In your haste to shout your message to the masses, you could be shouting over the heads of the potential business that is already in a queue at your door. Slow down and reflect for just a moment. Then tap into the most valuable source for leads.

What Doesn't Kill You, Makes You Stronger written by John Mehrmann
Scientists and researchers are experimenting with venom, bacteria, and genes from the common cold to create amazing cures. What can we learn from this approach of studying what could be perceived as deadly and harmful, and apply the same aspirations to our own challenges and temporarily agonizing hurdles?

Corporate Consistency written by John Mehrmann
A business can be defined by the same character traits that are typically associated with an individual personality. A business can be bold, aggressive, compassionate, inconsiderate, caring, trustworthy, deceptive, cautious, or friendly. A business is often the reflection of the conglomeration of members, leadership, and an accumulation of character traits. If a company is large, the character traits may be influenced by years of pride of internal culture. If the company is small to medium, the character is often a direct reflection of the leadership or ownership of the company. Regardless of the size, a business is a collection of individuals and talents, and it is a collection of personalities that define the character of the company.

Business Recession Response written by John Mehrmann
Is it possible to "'recession-proof" your business? Most business experience slow periods, recession, seasonality, growth, and varying profitability. When going through a period of recession, keep going.

Namastrategy written by John Mehrmann
Namastrategy (noun) is derived from the words Namaste (Sanskrit), and Strategy (Greek). It is a long term plan of action, and a method of winning, that is based on respect and recognition for the value of partners and clients, in acquisition, merger, expansion, and diversification.

Year of the Customer written by John Mehrmann
The rules have changed. The Internet has made it easier, faster, and more convenient for consumers to compare prices, quality, features, and previous customer experiences. With a suddenly level playing field for brand comparison of commodities, what is the new differentiation? Trust, confidence, and relationships the new differentiation. How well you connect with customers in marketing, sales, and customer service excellence are the essence of success.

Get Ahead, Tips for Career Advancement written by John Mehrmann
What is the magic formula for getting ahead? What can I do to accelerate my career advancement? What should I do to get noticed and promoted? These are common questions, and the secret to unlock potential for career advancement is nearly as common.

Quality Customer Service written by John Mehrmann
What does it mean to be a Trusted Advocate in Customer Service? To be truly successful in delivering service, it is necessary to understand and support the many collective individuals who are part of the complex chain in delivering customer satisfaction.

Why People Buy written by John Mehrmann
Selling products or services, it is important to understand why people buy. Marketing, sales, operational infrastructure, and customer service should be crafted with the consumer purchasing perspective.

The Difference between Being Right and Doing the Right Thing written by John Mehrmann
Is it better to be right, or to do right? Is there a real difference between being right and doing the right thing? When it comes to communications, support, and teamwork, there is a perceptible difference between the two.

2008 Passport Restrictions written by John Mehrmann
Effective January 31, 2008, adult United States and Canadian citizens reentering the United States and Canada by land, ferry, or by small boat must carry a passport or a government issued photo ID, such as a driver's license, plus proof of citizenship, such as a birth certificate. It can take six to eight weeks to get a passport. Since August 2007, the United States has been issuing Electronic Passports only. The United States Customs and Border Protection (CBP), and the Canada Border Services Agency (CBSA), are cooperating in NEXUS, a joint venture to simplify passage for pre-approved low risk travelers. Learn what you need to know before you go.

Christmas on the Bayou written by John Mehrmann
After Hurricane Katrina and the decimation following the flood waters, a single mother struggles to give her son a Christmas to remember.

Tips for Effective Training written by John Mehrmann
Training can be used to educate, motivate, and cultivate the work force, partner organizations, and customers. When administered effectively, training is an interactive conduit for delivering measurable benefit to the participants. Whether you are a trainer, a manager responsible for selecting or delivering training, or if you are interested in enhancing the experience of your customers and partners by making training available, consider these seven simple tips for effective training.competitive and to support the environmental initiatives, manufacturers and industry associations will need to work together and collaborate on solutions that facilitate consistent programs and processes.

How to Cope with Stress written by John Mehrmann
Stress can be addictive, contagious, debilitating, or invigorating. Relentless pressure to perform, personality conflicts, and lack of a sense of purpose can be damaging over time. Identify the causes, learn to control harmful stress, and use healthy stress to your advantage.

How to Respond to Angry Customers written by John Mehrmann
Ten powerful steps to diffuse angry customers, address the issues and sustain customer loyalty.

Raise Goals, Lower Expectations and Share Laughter written by John Mehrmann
There is a simple strategy for getting more out of life and getting more satisfaction on the journey to achieving your success.

Instant Messaging Trends written by John Mehrmann
Half of the people responding to the survey on Instant Messaging indicate that it is beneficial for communicating with colleagues and obtaining quick answers for making business decisions. Almost as many respondents are using IM to maintain contact with friends and family while at work. Is it a substantial improvement to productivity or an opportunity to facilitate personal communication?

Race to the Middle written by John Mehrmann
There are new competitors emerging who can take advantage of new facilities, new technology and lean organizations. These organizations are competing with established organizations that have an established network of business relationships, an established infrastructure and associated overhead costs. What industry is this? it pertains to your business.

For Better Sleep - Indulge the Senses written by John Mehrmann
Are you having trouble sleeping? Do you wake up tired? Does it seem like you are putting in more hours of work every day but you just can't seem to catch up? Do you find yourself getting sleepy in the middle of the afternoon, irritable with other people if they delay you in the late afternoon, or staying awake at night and thinking about what you need to do the next day? If you are not getting enough rest, and the right kind of rest, it can slow your productivity, impair your decisions and affect your outlook. There are things that you can do to gain control.

Global Education written by John Mehrmann
If we could represent the demographics of the world into a village of 100 people, what would it look like? If we gave that global village access to 161 billion gigabytes of data, what would they do with it? If six billion gigabytes of data were shared in email in 2006, what would it contain? Most important of all, how is this incredible rate of exponential change be reflected in the education of children today? Where is the education really coming from, in schools, at home or on-line?

Matrix Management written by John Mehrmann
Matrix Management is a compelling buzzword with a tempting nirvana of shared resources and unlimited access to expertise that lies in other functional areas. But are the resources really ready to be monopolized by multiple managers in a redesign of the organizational structure? Think twice before you plug yourself into the matrix.

Seven Steps to Successful Sales written by John Mehrmann
Being a successful salesperson does not happen by accident or blind luck. Success is the result of diligent effort applied to a structured system with commitment and passion. These seven steps are designed to help develop a system in a matter of minutes. Building on success to achieve your dreams is determined by how passionately committed you are to achieving the dreams of your customers. The first step is as easy as listening to them.

Interview Your Next Employer written by John Mehrmann
Before you go on your next interview, prepare the questions that you will ask your next potential employer.

How to Lose Customers written by John Mehrmann
Have you found that you have just too many customers? Are you looking for a way to get rid of some of those pesky customers who seem to keep coming back and taking up all of your time? Would you like to have time to do more important things, like spend your time trying to get new customers, rather than spend so much time taking care of existing customers? Have no fear, we have gathered some of the top ten tips for weeding out the heard and getting rid of customers.

Reliable, Respected, Revered or Feared written by John Mehrmann
What is most the most important attribute to developing your reputation? Would you prefer to be known as reliable, respected, revered or feared? Is it possible to be all of these things over time? Constructing your reputation is like solving a Rubik's Cube puzzle. It takes time, several steps and the right combination of twists and turns. It is also important to know what it should look like when you are done. When you have the goal in your mind, then you can go about solving the puzzle.

Buying or Selling on the Internet written by John Mehrmann
The facts and figures from Symantec Security Response and the Internet Crime Complaint Center are both fascinating and alarming. If you have thought about buying or selling on the Internet, especially with Internet Auction Sites, make sure that you are aware of the best practices and the potential pitfalls before you do. An identity is a terrible thing to waste.

Get Ahead with Time Management written by John Mehrmann
Print out this quick tip to get ahead with time management and try it for one week to see how it works for you. It can take less than five minutes for you to get ahead of your projects, your schedule and your competition.

Supreme Court Ruling on MAP written by John Mehrmann
The Supreme Court ruled in a 5-4 decision to make it easier for manufacturers to require retailers to honor manufacturer assigned Minimum Advertised Price (MAP). Dissenting justices said that the ruling would likely drive up retail prices. What will be the ruling of the consumers?

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