 Category: Customer Service
Category: Business >> Customer Service<< previous page 1 2 3 4 5 6 7 8 9 next page >> by John Mehrmann 
[ 2007-05-17 ]
Virtually every organization encounters customer complaints from time to time. Sometimes it is easy to get caught up in the complaints and to lose track of how many satisfied customers say nothing at all. Even worse, sometimes it is hard to remember just how valuable a customer complaint can be to the organization. Contrary to how it may feel to be the recipient of a customer complaint, it is a wonderful opportunity if embraced with commitment and integrity. You can turn customer complaints into valuable assets. by KOT KOT KOT
[ 2007-05-16 ]
If the businesses hiring the security company do not feel they are getting good service then you can expect they will be much more open to the next security company sales person who offers a slightly lower price for the same basic purported services. by Craig Harrison
[ 2007-05-14 ]
How present are you at any given time and place you find yourself? Many professionals appear in body but little else. Don't get marked as missing in action. Help customers feel connected!
by Ashley Lichty
[ 2007-05-01 ]
At some point or another as a real estate agent, you are faced with an angry customer. Find out the best way to defuse a high-tension situation and turn it in your favor. by giovanni castro
[ 2007-04-03 ]
Call Centers didn’t have much variation or flexibility up until recently, they were brick and mortar facilities with aged, clunky technology and typically weren’t any more savvy than a home office telephone setup – just a multiple of them. by giovanni castro
[ 2007-04-03 ]
Call centers were once seen as an extremely cost-heavy and commitment-engaging endeavor for businesses. One company set out to change all that. by Norm Bobay
[ 2007-03-18 ]
This article gives 6 key points to great customer service, and allows you to rate yourself and your staff. by Kirrily Dear
[ 2007-03-12 ]
Building a customer loyalty is the key role for running a profitable business. But how to build customer loyalty for a small business? Thus, give your personal touch that can build a personal as well as business-based community, which can spread your business reputation everywhere that will result in business growth & profits. by Liz Tahir
[ 2007-03-09 ]
Big money isn’t as much in winning customers as in keeping customers. Think of them as individuals--each individual customer’s perception of your company will determine how well you do this. Here are some easy, down-home steps-to-remember when you want to keep ’em coming back! by Nancy Cunningham
[ 2007-03-06 ]
Customer service is a main factor in business. Providing good customer service is vital to the success and growth of a business. Virtual assistants can help small businesses with providing excellent customer services, allowing the business owner to concentrate on providing an excellent product or merchandise. by Kennette Reed
[ 2007-03-06 ]
With cell phones, PDA’s and instant messaging we continue to seek devices and software that will allow us to accomplish multiple tasks efficiently and effectively. Survival of the swiftest has been the business mantra for some time. by Kennette Reed
[ 2007-03-06 ]
People make up your business. Without them, there would be no products, communication, management, or customers. Those who work within the company (internal customers) need to have a clear understanding of their roles, and how their actions affect operations and external customers. Without this clear understanding, they will view their actions as isolated incidents, which have little or no affect on the big picture. by John Mehrmann
[ 2007-03-05 ]
Are you in a position that interacts with customers or clients? Are you in a management or a leadership role? Would you like to improve your communication with someone else who is in a management or leadership role? Communication is the key to success in a professional capacity and in our personal relationships. Communication creates a bond between individuals, for better or worse, it can bring us closer together or identify gaps in understanding or appreciation. The most honest communication contains emotion and the ability to exchange ideas with passion. by jitendra c
[ 2007-02-10 ]
Trademark Registration in UAE provides Record Amendments to a trademark including Change of name, Change of address, Assignment, Merger, Mortgage, Licensing and Franchising of rights. JCA Trademark UAE delivers ideal help of Registered Trademark Agents in UAE along with Design, Patent Registration UAE. by Jack John
[ 2007-02-08 ]
Ever since the federal government took on Microsoft, the public has become interested once again in antitrust law, which is perhaps the most misunderstood law of all. by George Canny
[ 2007-01-31 ]
“The three most important things you need to measure in business are customer satisfaction, employee satisfaction, and cash flow.” Jack Welch – Lessons for Success, 1993 by Yvonne Weld Weld
[ 2007-01-29 ]
Good customer service is vital to allow any business to thrive. This article contains tips and advice to ensure you are providing quality customer service which will get your clients talking. Ensuring that every customer is handled the same whether they are dealing with the CEO or the receptionist is an important consideration. Allow your company to stand out in your customers’ minds by creating customer service that excels and gives them a reason to remember you.
by
[ 2007-01-16 ]
The need for superb customer service is not startling, and the means for bringing it about are relatively well known. Nevertheless, too many businesses seem to accept the need and means in theory but in practice they continue to deliver poor service. by Lydia Ramsey
[ 2007-01-15 ]
Are you dodging business success by ignoring your client's preferred method of communication? by Alison White
[ 2007-01-08 ]
Although not that famous as the French one, China’s wine industry has the world’s first rate of the annual increase in this domain. Thus, while the Chinese market registers a growth of more than 10%, the world’s increase is somewhere around 1%. by Anne Duke
[ 2006-12-30 ]
We are the operators of a small holiday apartment business, in Perth, Western Australia, advertising only on the internet at http://www.dukesapartments.com
We are constantly amazed by the things people will say to try to get a reduction in rates, or a refund.
by Craig Harrison
[ 2006-12-14 ]
Words have the power to create trust, allegiance and commitment in customers and clients. The body language, eye contact and gestures reinforce the sentiment being expressed verbally. The thoughts and care behind the words give them a magical power. by Allen Richardson
[ 2006-12-06 ]
The ID card market has changed over the past several years as affordable solutions have reached the marketplace. Today, someone can purchase an ID card printer for less than $2,000 that provides the ability to print plastic photo identification cards. by Liz Tahir
[ 2006-11-30 ]
Knowing the right questions to ask can have a dramatic effect on our success. Such questions get the communication going & encourage other party to talk & willingly share information with you. Listening is not passive because a good listener can take complete control of an exchange between people. When one listens well, one earns trust of others. by Liz Tahir
[ 2006-11-30 ]
Employees are more likely to learn from what you do & not from what you say. Many job performance problems could be headed off by more attention from management. Treat employees with same respect as you treat guests & involve them in decision-making process. Make sure employees understand their job description & reinforce it by providing training. by Ismael D. Tabije
[ 2006-11-21 ]
The general purpose of CRM is to enable organizations to better manage their customers through the introduction of reliable systems, processes and procedures. by Rutina G Palito palito
[ 2006-11-11 ]
You can provide a top quality product or service, but if a potential buyer does not feel comfortable with you or a sense of trust or caring on your part, it doesn't matter how good your product is. by -- --
[ 2006-11-10 ]
A call accounting system provides the tools to enhance productivity while lowering phone abuse by A101Shoppers.com
[ 2006-11-09 ]
The growth of Mystery Shoppers marketplace recently has over 1,000 + companies and business by Alison White
[ 2006-11-09 ]
The elaboration of brochures is of great importance as it is a main path towards catching the attention of others about your products. by Jill Murtha Matt
[ 2006-11-01 ]
The leniency in this particular section of loans like bad credit personal loans is giving freedom to people for making life better for them to enjoy it for the fullest. As any other loan you can choose from diverse options of personal loan just keeping few basic things in mind. by Cylon Smithton
[ 2006-10-26 ]
Conquest Imaging gives back to the International Community by donating ultrasound parts in a relief effort to Afghanistan by Kausik Dutta
[ 2006-10-23 ]
CRM 101 – The Basics of Customer Relationship Management by John Mehrmann
[ 2006-10-16 ]
The following tips can apply to virtually any profession or industry. If you think that these are self-evident, then I challenge you to take a personal assessment. Print this page and keep the list on your desk for one week. Place a checkmark next to each item when you conduct an activity that fulfills one of these objectives. Can you check all of these items in one week? Are you actively practicing the commitment that you desire from your customers? by Rajesh Bihani
[ 2006-09-11 ]
Now a days sites where freelancers can regsiter themselves for free and buyers can post projects for free are getting very popular.On these sites buyers post projects without paying any money and freelancers or programmers bid on these projects to make money.Learn how running such a site could be useful for the webmasters which make huge commission to them as they deduct some percentage of money from freelancer earnings.
by Daniel Buys
[ 2006-08-31 ]
Selling on eBay is a great way of getting money for your stuff. However it can be a time consuming process. Buying on eBay may take 8 minutes but selling on eBay can take hours. eBay Trading assistants do all the work for you. They list your items on eBay, usually for a commission of the final sale price, and all you have to do is wait for a cheque to arrive.
by Daniel Buys
[ 2006-08-31 ]
Sale on eBay accounts to 10% of the entire world’s ecommerce sales and in the UK, eBay accounts for more page views than Google, Yahoo and MSN put together. Companies can no longer afford to ignore the sales potential presented by its 187 million users worldwide and could be an important sale channel for your company.
The problem: Increasing sales, finding new markets
Every company wants to reach new customers, find new products for their products and promote their brand. However they also need to be conscious of costs.
by Craig Harrison
[ 2006-08-20 ]
Who says service is serious? Customer service can be silly too. Take this fun quiz to test your customer service knowledge & learn how to be a service ace by picking the correct answer to all the 10 questions. by
[ 2006-07-26 ]
Most customer interaction studies have a couple of core issues that we'd like to measure. Among the top are: satisfaction, importance, and loyalty. by Craig Harrison
[ 2006-07-24 ]
While companies focus on external customer service little attention is being paid to the effect poor internal customer service has on customer satisfaction. By improving customer service within the organization you can enhance the customer service your external customers receive. by Jennifer Valente
[ 2006-07-01 ]
Somehow, this philosophy/policy of, “The customer is always right” has been branded into the consumer’s psyche and repeatedly shoved in the face of business owners, managers, and employees. When was the last time you really took a look at this philosophy and considered all the ramifications? by Dr. Sylvain Desforges
[ 2006-07-01 ]
Every company should have at least some basic "CRM Technology" to track and serve their customers. by Barnard Crespi
[ 2006-06-25 ]
With the use of IVR technology, AHU reduced administrative costs associated with Employee Safety Tracking and Response processes by over 80% and track employee safety in real-time. by Craig Harrison
[ 2006-06-14 ]
Customer service is about more than mouthing the words customers want to hear in a manner so as to convey our inflection. It is important to understand where in a sentence we put the emphasis. Using a pleasant tone, effective intonation, and empathic emotion our voice can go a long way toward helping customers feel heard, valued and cared for. by Su Dang
[ 2006-06-05 ]
Groombridge Land, known for its modernised historical buildings, is located in the vallue of River Grom. by Brian Kelly Kelly
[ 2006-05-31 ]
An individual, or group of individuals can form a company and offer the greatest product or service known to man, but if they haven't performed due dilligence up front in planning and implementing a robust customer support system, they're going to be in for some tough times. by Mark Ramirez
[ 2006-05-24 ]
Spending the time to maintain strong relationships with customers will keep your core business healthy. Following up with them is essential to strengthen these bonds. by
[ 2006-05-24 ]
Now it is feasible for ordinary people to be able to buy plots of UK investment land from a company that has its investor's objectives at heart. by
[ 2006-05-22 ]
This article will address shrink wrap materials as they relate to the packaging of individual rather than collation packs. by Leslie Johnston Johnston
[ 2006-05-14 ]
To give customers what they want, you first need to know who they are. There is going to require some research on your part to find out who they are and then what do they need. In doing so, you can develop your own personal niche, in a specific market. |
מאמרים 
Free Articles