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Category: Computers and Technology >> Tech-Writing
STEP 1: Start in a team STEP 2: Stay only just long enough STEP 3: Manage yourself STEP 4: Manage a team STEP 5: Go contracting (depends on the market) the politics of your company. Know who knows what. Find someone who consistently gives you timely, reliable, technically accurate answers, and get their name tattooed on your shoulder! Every company has at least one. And they may not be in the project manager/product manager/customer/programmer roles. They are generally the people who’ve used the product in the real world, and dealt with real world customers. have enough power to get away with communicating at. write it up on the board). – The more you can figure out for yourself, the better off you’ll be (and the more respect you’ll get from the techies). trying to do, what they are having trouble doing, and how they want to be helped. Then provide this assistance. Help the user do what they are trying to do. Don’t just tell them what the product can do… a help system is only helpful if it addresses the users’ needs. their expectations and your commitments. Always ensure they know what you’re doing. Tell them when you’ll be finished. And pull out all stops to meet your deadline. for the development team – providing usability feedback. doco finished on time and to budget – this is how you’ll get the satisfaction out of work that you need. Don’t become jaded and cynical by the high-tech, harsh, uncaring IT world. Use your smarts, and make the most of the resources provided. Most importantly of all, make work satisfaction your number 1 goal. It’s the best way to stay happy and get ahead.
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