Responsibilities and Obligations of Debt Collectors

                                                                                         

Companies that are in the business of collecting debts such as Cavalry Portfolio Services have certain responsibilities and legal obligations when it comes to the way they treat the debtors they are attempting to collect from. While reputable companies abide by these laws, there are unfortunately some less than honest companies giving everyone else in the industry a bad rap.

Before someone can begin working for Cavalry Portfolio Services, for example, they must go through extensive training and understand the laws regarding their industry. They must fully understand the Fair Debt Collection Practices Act (FDCPA) to make sure that they know what they can and cannot do in collecting an unpaid consumer loan. The collectors at Cavalry Portfolio Services are trained to work with our customers to understand their current financial situation and come up with a payment plan or settlement solution that fit the customer’s situation. Cavalry Portfolio Services believes that all customers should be treated with respect and in compliance with the FDCPA and our employees try to build positive relationships with our debtors. Harassing and deceiving debtors not only violates the law, but also does not result in successful collection efforts. At Cavalry Portfolio Services, we pride ourselves on respect and compliance.

Cavalry Portfolio Services strives to go above and beyond regulatory expectations. Employees at Cavalry Portfolio Services work to build relationships with customers, so they can find the best resolution for all the involved parties. Cavalry Portfolio Services jobs are not just about collecting distressed debts- they focus on helping people move forward in life. Many people are burdened with unpaid obligations and it can be difficult to get a good job or a reasonable loan with those obligations unresolved. For the millions of customers who Cavalry Portfolio Services contacts, that first phone call or letter is the first step on the path back to freedom from debt. In all communications, Cavalry Portfolio Services’ employees strive to build relationships, treat customers with respect and help customers resolve obligations. This dedication to customer service results in happier customers and happier employees. At Cavalry Portfolio Services, their motto is simple and embodies their professionalism and courtesy: "
At Cavalry, the Customer is King!"

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