Fair Debt Collection Practices are Good for Business

                                                                                         

Debt collection companies have several rights and obligations under the law, but unfortunately the employees of such companies are not always educated about these laws before they start calling debtors to make them pay. Reputable companies such as Cavalry Portfolio Services train their employees extensively and believe in providing the best services to their customers in an ethical way, but not all agencies have such policies. While people who are hired for Cavalry Portfolio Services jobs are trained to understand that they cannot call people before 8 am or after 9 pm, and they are prohibited from using deception or harassment, not all debt collectors have this type of training. This is why companies should make sure they are working with a reputable agency to collect the debts that are owed to them.

When employees of Cavalry Portfolio Services are calling debtors to set up payment plans or arrange settlement of their account, they already know that there are specific laws regarding the collection of unpaid consumer obligations. The two main bodies of law relating to unpaid consumer loans are the Fair Debt Collection Practices Act (FDCPA) and the Fair Credit Reporting Act (FCRA). These laws generally relate to how collection companies contact debtors, talk to debtors and report credit information to the credit bureaus. Cavalry Portfolio Services takes these laws very seriously and spends a great deal of time and resources on training and compliance related to these laws. Cavalry Portfolio Services believes that there should be laws protecting consumers from deceptive and harassing collection activities and that the collection companies that intentionally violate these laws should have consequences for their actions. Cavalry Portfolio Services strives to go above and beyond regulatory expectations.

Employees at Cavalry Portfolio Services work to build relationships with customers, so they can find the best resolution for all the involved parties. Cavalry Portfolio Services jobs are not just about collecting distressed debts- they focus on helping people move forward in life. Many people are burdened with unpaid obligations and it can be difficult to get a good job or a reasonable loan with those obligations unresolved. For the millions of customers who Cavalry Portfolio Services contacts, that first phone call or letter is the first step on the path back to freedom from debt. In all communications, Cavalry Portfolio Services’ employees strive to build relationships, treat customers with respect and help customers resolve obligations. This dedication to customer service results in happier customers and happier employees. At Cavalry Portfolio Services, their motto is simple and embodies their professionalism and courtesy: "At Cavalry, the Customer is King!"

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