Most distribution networks today are not effective enough to manage the returned products.. The result of which is boxes of returns winding up on warehouse shelves taking up valuable space and returning nothing to the supply chain. The unpredictable nature of today’s market has made returns management a significant challenge especially with all the new legal disposition requirements.
By partnering with companies that provide returns management and retail solutions, you can effectively handle your returns. These firms’ integrated returns management system is designed to specifically deal with the returns process in a logical and efficient manner. Their skilled staff has experience refurbishing a vast array of products in minimal time and gets them back into the field tested and up to the clients’ standards within 24 hours or less.
Common processes involved in returns management system are:
1. Date code based warranty assessment
2. Test diagnostics and repair
3. De-trash and decimation of returned components (CDs, packaging materials, etc.)
4. Software and/or firmware upgrades
5. Refurbishment
6. Repackaging
7. Warehousing and Distribution
8. Legally compliant disposal (i.e. WEEE and SB2050)
These returns management systems are also prepared to recognize out of date revisions and components immediately upon receipt and develop appropriate methodologies with the clients for proper disposition thus saving the cost of warehousing stock that has gone stale.
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