Airline Ticket Agents-Front Line Staff

                                                                                         

Airline ticket agents are those people who work at the baggage counter. Their priority job is ticket sales, making changes in reservations, providing airline information regarding flight delays, cancellation of flights, boarding timings, etc. They also greet the boarders, check luggage and make seating arrangements.

Job & Career As Airline Ticketing Agents:

They must have minimum high school degree and prior experience of handling customers may come in handy. Most of the airlines have training sessions for ticketing agents consisting of 7 days of classroom training and on-job live training with a experienced and professional ticket agent. An airline ticket agent may start off by putting luggage tags and slowly move on to flight reservations, filling the forms for tickets and managing gate enquiries. Fluency in English language may be pre-requisite for jobs in US.

Prospective students may apply for a job as an airline ticket agent personally to the personal department at the airlines or then send a mail. The US Air Transport Association may help you by presenting the address lists of all the main airlines in US. Placement centers, paper advertisements and online job portals may give you more lead on airline ticket agents’ vacancies.

Future Prospectus and Earnings:

After considerable time and experience, an airline ticket agent may progress to become supervisors. Many agents get promoted as sales executives or flight attendants. The airline ticket agents’ employment rate is expected to grow considerably by 2014. but during recession times, these agents are reduced to minimum numbers for economic reasons.

Ticketing agents are ones who deal with airline passengers and solve their various problems related to travel. As they represent the airline, they need to maintain good personality, pleasant nature and behave patiently with passengers. Agents often have to work in shifts that may include night-time, weekends and even on national holidays.

As per the reports of 2004-2005 the average salary of airline ticket agents comprised of $28,450 annually in US. The average pay for starters may be $8.50 to 12.00 on per hour basis.

You may log online for more information and details regarding airline ticket agents’ job description, career options, salary and growth. There are thousands of online portals providing relevant information about this type of job. You may also apply for an online ticketing job by filling up the forms webpage.

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