About IVVR

                                                                                         

Interactive Voice and Video Response or IVVR allows automatic video calling and video contents. It adds a fresh multimodal aspect to the caller’s experience. Moreover, callers can see various menu choices as compared to hearing the traditional IVR voice announcements and menus.

Moreover, with IVVR, a caller will be able to access video presentation at the time of data transfer and at specific places in IVVR dialogue. This opens the way for new services and income possibilities such as ad-subsidized free details and paid entertainment.

You can use IVVR as a conventional voice-calling center to see brokers and the other way round, when callers are well equipped.

In addition, voice-calling centers that cannot be instantly upgraded to any video have the power to offer Interactive Voice and Video Response for video, enabling the service portion of a call thereby transferring it to any voice broker in the call center. IVVR is a video-enabled preface and gateway for video agents.

Benefits of IVVR:

• IVVR is interesting and quick
• Call center assistance
• Extensively dealing visual agent thus enhancing trust
• Strong client bond
• Greater client perception for good service
• New income opportunities through video advertising
• Prolonged demand of video-capable networking
• Increased airtime
• Prolonged request of booths and videophones
• Original caller-paid servicing
• Advertising income
• Fresh services for present call center clients

Thus, all these benefits make IVVR a great phone technology, which offers instant and automatic video-calling and video streaming features.

About the author:
Marcia Henin, Content writer at Inter-dev, Internet marketing company, on behalf of Ethrix, IVVR Company offering cost effective solutions for mobile value added services such as mobile video conferencing.



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